What Data We Collect and Why
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad or Rocket. Each time you make a deposit or request a withdrawal, a record of that
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transaction is stored against your account. We also collect device and session data automatically, such as your IP address, browser type and the pages you visit, to keep your account secure and to detect unusual login activity. We do not sell your personal information to third
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parties. Payment data tied to your bKash, Nagad or Rocket wallet is used only to process transactions and verify your identity where required. We may share limited data with payment processors and fraud-prevention services strictly to complete those tasks. If you are accessing the platform from
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Bangladesh, your use of this service is subject to applicable local laws and the eligibility of your region. We keep your data only for as long as your account is active or as required to meet legal obligations. Once that period ends, data is deleted or
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anonymised in line with our internal retention schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.